We're here to help... but please bear with us
We understand this can be a stressful time however want to reassure all our valued guests that we're here to help. To adhere with social distancing guidelines we are currently running with a smaller than normal team which means our telephone lines will be busier than normal.
We advice all our guests to utilise the below online portals when requesting to book an overnight stay as a key worker, re-book your overnight stay, requesting to extend a gift voucher or simply if you have a question about our re-opening, Food and Beverage options or our COVID-19 health and safety measures. These portals will best allow us to ensure we can speak with all our guests and will minimise the time you spend on the telephone.
We advice all our guests to utilise the below online portals when requesting to book an overnight stay as a key worker, re-book your overnight stay, requesting to extend a gift voucher or simply if you have a question about our re-opening, Food and Beverage options or our COVID-19 health and safety measures. These portals will best allow us to ensure we can speak with all our guests and will minimise the time you spend on the telephone.
Request to Re-book your leisure stayWith a smaller team working, it may take longer to get through to us... if you need to request to cancel or re-book your reservation follow the below link and our team will be in contact soon
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Gift Voucher ExtensionWe understand our valued guests might need to request an extension to their gift vouchers during these uncertain times, simply select the below link to make an extension request online
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Work-related overnight staysIf you need to travel for work reasons in November and are looking for a hotel in Eastbourne, The View Hotel is open and guests traveling for essential work-related travel and government specified exemptions.
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