Terms & Conditions
We're making things as easy as possible here at The View Hotel Eastbourne so you can spend more time relaxing and enjoying our unrivaled sea views. You can find the terms and conditions for all our accommodation rates, special offers and promotions below. If you have any further questions just give our team a call on 01323 433900
Flexible Best Available B&B Rate
Flexible Best Available Bed & Breakfast Rate. Requires a credit/debit card guarantee due at the time of booking. Reservations can be canceled up until 24 hours prior to the day of arrival without charge. Includes Full English Breakfast
Flexible Best Available Room Only Rate
Flexible Best Available Room Only Rate. Can be canceled without charge up to 24 hours prior to the date of arrival. All reservations require a credit card guarantee due at the time of booking. Breakfast is available at an additional cost and can be requested on check-in.
Advance Purchase Room Only Rate
Room only rate. Full pre-payment from the credit/debit card given at the time of reservation is required and is non-amendable/non-refundable. Breakfast is available at an additional cost and can be requested on check-in.
Advance Purchase Bed & Breakfast Rate
Bed and Breakfast rate. Full pre-payment is required at the time of reservation and is non-amendable/non-refundable. Includes Full English Breakfast
Dog Policy
We welcome all well-mannered dogs. A charge of £15 per dog per night will apply and must be booked with our reservations team 48 hours in advance of your arrival date.
We have various bedrooms in the hotel located on the 5th floor that are dog friendly, for different guest needs and preferences. If you would like to bring your dog, please contact reservations directly prior to your stay to add our dog package, rooms are allocated on a first come first serve basis, by request. If our dog-friendly floor is full we have met our full capacity for dog-friendly rooms and will be unable to approve your request.
The hotel will accept a maximum of 2 pets in a single bedroom at one time. Please note, the dog charge applies per dog per night. Our furry friends will be provided with a bed and a bowl in the bedroom for use during your stay.
Guests will be required to place a “Dog in Room” sign on their bedroom door during the stay, this will ensure our team especially our housekeepers are aware of your dog being present.
Your dog is permitted in your bedroom, and whilst walking in and out of the hotel, we ask that your dog is kept on a lead at all times. Dogs are not permitted in the Artisan restaurant and Vista Bar Cafe, plus other public areas of the hotel, with the exception of the lounge/reception area where your dogs are free to sit and relax with you. The outdoor patio is also a designated area (subject to availability) should you wish to relax with your dog.
During your stay, you must not leave your dog unattended in the room or any other hotel area at any time.
For the safety and comfort of your dog and the safety of the team, Housekeeping or any other team members will enter the room only if: (a) the pet is not present, or (b) Guest is present and can monitor the dog (dogs must be on a lead)
We reserve the right to require immediate removal of any dog that displays dangerous or unacceptable behaviour, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or urination/defecation in public areas.
There will be a penalty should the pet damage anything in the bedroom during their stay.
For more information please contact our team:
Meet and Treat Promotion
Terms and Conditions: Strictly one gift card per booking. All clients and agents should book directly with the venue to be eligible for the booker incentive. Offer applies to bookings made between 11th April and 31st May 2022 for meetings and events actualised before 31st March 2023. This offer excludes weddings, Christmas parties and all social events. New bookings only and does not apply to repeat bookings in place in the last 12 months, any rescheduled /postponed events or Unite the Union or Unison bookings. Client should quote “Meet & Treat” offer at the time of enquiry and the hotel will confirm eligibility when booking. No cash alternative will be offered. The final value of the gift card will be based on the value of the final contract with the participating venue. The revenue threshold is per contract, multiple contracts may not be combined. Not to be used in conjunction with any other offer, with the exception of standard commission which will still be applicable to our Meeting & Events agency partners. The gift card will be sent to the booker once the meeting or event has taken place and all invoices have been paid in full. Cannot be used in conjunction with any other offer including, but not limited to Meetings Express The View Hotel reserves the right to withdraw this offer at any time without any notice.
1 in 10 Day Delegate Promotion
Booking must be contracted for a minimum of 20 delegates. Offer does not apply to enquiries already received and contracted for. Must book direct with the hotel events team. Contract and full payment should be received within 14 days of the initial enquiry and proposal. Valid between 1st July and 31st August 2022 subject to availability and black out dates such as Airbourne. Food and Beverage options are subject to change due to ongoing operational supplier shortages. The View Hotel reserves the right to amend and remove any promotion at any time without prior notice.
Black Friday Accommodation Offer
Available to book from 12 pm on Friday 25th November until 5 pm on Friday 25th November and is only applicable on two-night overnight stays arriving from 25th November 2022 until 30th March 2023. All offers require full payment at the time of reservation and are non-refundable or transferable. Only applicable to new bookings made directly with The View Hotel. Black Friday Accommodation Offer must be booked as a package with a second night unable to be added to an existing one-night booking. Two-night packages must be consumed on consecutive nights. Price is based on the flexible bed and breakfast rate and cannot be applied to any other rates. Black Friday Accommodation Offer is subject to availability and excludes stays on 21st December 2022 until 1st January 2023, bank holidays, and any other calendared events including Valentine’s Day. The View Hotel reserves the right to remove or amend any offer at any time without any prior notice.
Black Friday F&B Vouchers Offer
Cannot be used towards accommodation costs, parking costs or meetings and events function bookings. This voucher must be redeemed at The View Hotel Eastbourne and has no cash value. Your gift voucher must be presented to our team at the time of placing your order in the Vista Bar Cafe or Artisan Restaurant and is only valid between 25th November 2022 – 31st March 2023. Vouchers can only be presented once and no value difference. Restrictions apply. Vouchers are subject to availability and exclude any calendar events, dinner-inclusive packages, and special occasions/events such as New Year’s Day, Valentine’s Packages, and Mothering Sunday. The View Hotel reserves the right to withdraw from this promotion or amend any details at any time and without notice. Extensions to expiry dates are subject to The View Hotel's discretion and are not guaranteed. No refunds will be given for partial use.
Upgrade Your Meeting Offer
Booking must be contracted for a minimum of 20 delegates but a maximum of 40 delegates at the day delegate rate of £38.50 per person. Book your next meeting to take place between January and June 2023. Enquiry must be received between 1st January and 31st May 2023 to take place before 30th June. Subject to availability. Offer does not apply to enquiries already received and contracted for. Must book direct with the hotel events team and quote "day delegate upgrade offer". Contract and full payment should be received within 14 days of the initial enquiry and proposal. No cash or refund alternative. One upgrade item to be selected for the entire group.
Winter Blues Offer
Booking must be contracted for a minimum of 30 guests with a minimum additional food & beverage spend of £600. Enquiry to be received between 4th January - 28th April 2023 with the booking to take place between 3rd May - 29th September 2023
Monday - Friday only, subject to availability excluding Eastbourne Tennis Week, Airbourne. Must book direct with the hotel events team quoting "Winter Blues Offer". Contract and full payment should be received within 14 days of the initial enquiry and proposal. The View Hotel Eastbourne has the right to remove and amdend any offer at any time without any notice.
10% Booking Direct Discount on Room Rate
This offer is based on direct bed and breakfast rate only.
Applies to NEW bookings only.
Not to be used in conjunction with any other offer with the hotel. The View Hotel Eastbourne reserves the right to remove or amend any offer at any time without any prior notice.
This offer is subject to availability.
This discount is not available over certain special events such as Airbourne, Christmas and New Years Eve.